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{"id":74434,"date":"2023-06-05T03:39:49","date_gmt":"2023-06-05T03:39:49","guid":{"rendered":"https:\/\/www.announcement.news\/?p=74434"},"modified":"2023-06-05T03:39:49","modified_gmt":"2023-06-05T03:39:49","slug":"qantas-suffers-devastating-drop-in-trust-aussies-once-had-in-airline-22","status":"publish","type":"post","link":"https:\/\/www.announcement.news\/qantas-suffers-devastating-drop-in-trust-aussies-once-had-in-airline-22\/","title":{"rendered":"Qantas suffers devastating drop in trust Aussies once had in airline"},"content":{"rendered":"
<\/p>\n
Two supermarket giants have held onto the trust of Australians while arguably our most iconic home-grown brand dropped almost completely from the hearts and minds of Aussies.<\/p>\n
The latest Roy Morgan poll, which determines the nation’s most trusted brands every three months, ranked Woolworths and Coles as Australia’s most depended-upon brands.\u00a0\u00a0<\/p>\n
But national carrier suffered a devastating drop, falling from number nine to be ranked 40th after it was plagued by stories of bad customer service and flight delays.<\/p>\n
Optus also took a hit, ranking second on Roy Morgan’s most distrusted brands’ list, knocking Telstra down to three.<\/p>\n
The embattled telco rose from the 17th spot published in September after its customer data was stolen and leaked online in a cyber security attack last year.<\/p>\n